Frequently Asked Questions (FAQ's)

What does a Home Information Pack do?

HIPs will improve transparency and increase competition, making home buying and selling a quicker, more certain and less daunting experience. The operation of the market should improve. More information...

Why is a HIP a good thing?

Some people imagined that the HIP would unnecessarily increase the cost of selling a house. However, the idea of a house inspection is a very good one. All prospective purchasers need to know the structural state of a property as this could save them much distress and cost after purchase. Also, the EPC is an important development in the struggle against climate change. Additionally, if the recommendations are followed, it will save the householder money on energy bills. Adding the searches and other paperwork seemed a good idea to make a good sellers package. However, it seems that the Home Inspection will not yet be introduced BUT the EPC must come into force as it is a European Directive. And consider this, how many people in the UK sell a house without also buying one? In the long run everyone benefits. What you pay out for your HIP is recouped when you move into your new home.

Why must I have a HIP?

The government - because of a European Directive (2002-91-EC) regarding climate change measures - has decided to introduce the HIP for 4 bed houses from 1st August 2007. To be able to sell a house, you must have a HIP or have at least commissioned one. All houses will require a HIP from 14th December 2007. Rental properties will be covered from October 2008.

What is in a HIP?

At present, the main items are the EPC and legal searches.

Who provides a HIP?

Your estate agent will have contacts with a professional HIP provider. This agency will organise the compilation of the HIP. A Domestic Energy Assessor (DEA) will visit your property by appointment. If selling independently, you can look on the internet for assistance. (EMDEA)

What is a DEA?

A DEA is a Domestic Energy Assessor. He or she will be fully trained, certified and accredited by Government approved agencies such as BlueBox Partners Training, Elmhurst Energy Systems and the National Association of Estate Agents. Without formal accreditation it is impossible to produce an EPC. More information...

What is an EPC?

An EPC is an Energy Performance Certificate. It will be attached to the particulars of the house for sale and will give potential purchasers a good idea of the energy-related aspects of the building. It will also look at carbon emissions. More information...

How will the EPC grade the house?

The energy efficiency grading system goes from A to G (100 to 1), much like the graph you will see on the front of a new fridge or washing machine. A is highest level of efficiency. There will also be a grade for environmental impact (CO2 emissions), also graded A to G (100 to 1).

How can I help with the assessment?

To assist with your assessment please download, print and answer the Householder Questions. This will really help on the day of inspection and will keep our visit time to a minimum.

How quickly can I get an EPC?
Will it delay the sale of my property?

There is a 7 day target scheme. An EPC inspection will take around 1 hour, dependant on the size of the house. Data input will be done that day and an EPC can be produced almost immediately. Most EPCs will be ready the same week.

Can I see the EPC?

Yes. It will be available in your HIP, from the estate agent, the DEA and via the internet using a unique serial number provided to you.

How much will it cost?

The cost should be included in the cost of the HIP, which the Estate Agent will show on his sale completion account. Estimates, including the EPC, are currently between £350 - £600 plus VAT. This is dependent on house value and size. If you commission an EPC yourself - without a HIP - you would pay around £80 - £150.

How do I get an EPC independently?

Many people do their own conveyancing. Contact an EPC provider independently, commission him yourself and negotiate a fee (although this will probably be fixed). You can make an appointment with us here.

What should I do about the recommendations in the EPC report?

The ultimate aim of the EPC is to reduce carbon emissions, help with climate change and, as a direct consequence, save you money on your energy bills. You should read the report carefully and seriously consider making the changes recommended. This may in turn increase your grade and save energy, therefore saving you money.

Can the DEA make any recommendations?

No. They can only collect data.

What data will be collected?

The DEA will measure the area of the property and look at heating systems, windows, lighting and insulation. The age of the property is also important.

Is the data protected?

Yes, it is secured by the DEA and used only for the production of an EPC.

How long will an EPC last?

An EPC is valid for 12 months.

What if my house sale doesn't go through for some reason?

The HIP provider will keep the EPC record if you decide to change estate agent.

If I make the recommended improvements, will my grade increase?

More than likely, but you will need another mini-assessment and EPC. It would be best to wait 12 months or until you sell again as you will have to pay a further fee.

What if I am not happy with the grade (A to G)?

All HIP providers, estate agents and DEAs have complaint protocols. In the first instance refer back to the DEA who assessed your property. However, please remember that the grading system is not meant to be a competition or bargaining tool. It is a scientific model of your energy efficiency. A low grade - D or below - is not necessarily a bad thing. Due to the age and type of house you own, it may be impossible to significantly increase your energy efficiency. You may already have done all you can. For example, I have and my Grade II listed house is an E Grade!

If you have any other queries about HIPs or EPCs, please contact East Midlands DEA.